Technology » Email Migration

Email Migration

 
On Wednesday July 1 at 4pm, we will be cutting over our email from Exchange to Office 365.

The cutover will take several hours to complete, during which time email will be inaccessible.

By 7 p.m., email will be accessible again immediately online by following the steps below.

Open a web browser and go http://outlook.office.com.
Enter your Duchesne email address.
Enter your Duchesne email password.

Below are steps to re-setup your email on both your iPad/iPhone, as well as your MacBook Laptop.
 
iPAD/iPHONE

  1. Open the Outlook app on your iPad or iPhone. You will most likely receive a message that your account has been blocked. Do not worry about this message. Close this message.

  2. In the top left-hand corner of the screen, tap on your initials in the colored circle.

    ipad/iphone directions - step 1

  3. In the bottom left-hand corner of the screen, tap on the icon that looks like a gear.

    IPAD/IPHONE - step 2

  4. Tap the blue link that reads Add Mail Account.

    iPAD/IPHONE - STEP 3

  5. From the menu that appears at the bottom of the screen, tap Add Email Account.

    IPHONE/IPAD - step 4

  6. Enter your Duchesne email address and password, and your email should begin to populate within the app.

  7. After you have added your Office 365 account, go back into the Settings of Outlook and delete your Exchange account.
MACBOOK LAPTOP
  1. Open the Outlook application on your MacBook laptop from the dock at the bottom of the screen. You will most likely receive a prompt to enter your password. Do not worry about this message. Close this message.

  2. In the top left-hand corner of the screen, click Outlook and select Preferences.

    Macbook laptop - step 1

  3. From the list of options in Personal Settings, click on Accounts.

    Macbook laptop - step 2

  4. From the window that opens, click on the “+” and select New Account.

    Mackbook laptop - step 3

  5. Enter your Duchesne email address and password, and your email should begin to populate within the application. Your new account will be added with a number 1 at the end of it. DO NOT DELETE YOUR OLD ACCOUNT FOR NOW. To access your Contact Groups, click on the People icon at the bottom of your email and make sure the On My Computer box is checked.

    macbook laptop - step 8